Terms of Service for linaraliving.com

Introduction

Welcome to linaraliving.com. This website is owned and operated by Linara Living ("Linara Living," "we," "us," or "our"). By accessing this website and using the information, products, services, and resources we offer, you agree to be bound by the following Terms of Service (the "Agreement"), together with our Privacy Policy.

This Agreement is effective as of 16 May 2026

We reserve the right to update or modify this Agreement at any time without prior notice. It is your responsibility to review this page periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Agreement.

Eligibility and Account Use

To purchase from Linara Living, you must be at least 18 years of age and capable of entering into a legally binding contract under the laws of Canada and your province of residence.

By using our Site, you confirm that:

• The information you provide (including name, contact details, and payment information) is accurate, complete, and current.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that takes place under your account.
• You will notify us immediately of any unauthorized use of your account or any other security breach.

Responsible Use of the Site

You agree to use linaraliving.com only for lawful purposes and in a manner that does not infringe on the rights of others. You specifically agree not to:

• Access our Site or services through automated means (bots, scrapers, crawlers) without our written consent.
• Disrupt or interfere with the security, performance, or integrity of our servers or network.
• Copy, reproduce, resell, or commercially exploit any content, product images, or materials from our Site.
• Submit reviews, comments, or other user-generated content that is unlawful, defamatory, threatening, obscene, misleading, infringing on third-party rights, or that impersonates another person.
• Use the Site to transmit unsolicited advertising, spam, or promotional content.

We reserve the right to remove any user content that, in our sole judgment, violates these Terms or that we consider inappropriate, without prior notice.

User-Submitted Content

If you submit reviews, comments, photos, testimonials, or other content through our Site or social channels, you grant Linara Living a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, modify, publish, and display that content for marketing, promotional, and operational purposes. You confirm that any content you submit is your own original work and does not infringe on the rights of any third party.

Products, Pricing, and Orders

We make every effort to display our products, descriptions, and prices accurately. However, errors may occasionally occur. We reserve the right to:

• Correct any pricing, description, or availability errors at any time, including after an order has been placed.
• Refuse or cancel any order, including orders that appear fraudulent, abusive, or placed by resellers without authorization.
• Limit the quantity of items purchased per customer, per household, or per order.

All prices on linaraliving.com are listed in Canadian dollars (CAD) unless otherwise indicated. Applicable taxes (GST, PST, or HST) will be calculated and added at checkout based on your shipping address.

Once an order is placed, you will receive an order confirmation email. This email is an acknowledgement of receipt — not acceptance of your order. Acceptance occurs when we dispatch the product(s) to you.

Payment

We accept payment through the methods displayed at checkout, which may include major credit cards, debit cards, Shopify Payments, PayPal, and approved financing partners. All payments are processed securely by third-party payment processors, and Linara Living does not store your full payment card details.

If a financing option is offered (for example, through Affirm, Afterpay, or Sezzle), the terms of that financing are governed by the agreement between you and the financing provider. Linara Living is not responsible for any disputes related to financing approvals, interest rates, or repayment terms.

Shipping and Delivery

Shipping timelines, costs, and methods are described on our Shipping page. Estimated delivery dates are approximate and not guaranteed. Linara Living is not liable for delays caused by carriers, customs, severe weather, or other circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

Returns, Trials, and Warranty

Our return policy, sleep trial terms (where applicable), and warranty coverage are described on our dedicated [Return Policy] and [Warranty] pages and are incorporated into this Agreement by reference. Please review them carefully before purchasing.

Hospital beds and other medical-adjacent products may be subject to separate return and hygiene policies due to health and safety regulations. These will be clearly disclosed on the product page.

Mobile and SMS Communications

If you opt in to receive SMS or text messages from Linara Living, you consent to receive recurring promotional and transactional messages at the mobile number you provide. Message frequency varies. Standard message and data rates from your mobile carrier may apply.

You can opt out at any time by replying STOP to any of our messages, or by contacting us directly. For help, reply HELP or email us at [INSERT EMAIL]. Linara Living is not liable for any failed, delayed, or misdirected messages, and your consent to receive SMS is not a condition of purchase.

Intellectual Property

All content on linaraliving.com — including text, graphics, photographs, product designs, logos, the "Linara Living" name, and the layout of the Site — is the intellectual property of Linara Living or its licensors and is protected by Canadian and international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission. Unauthorized use may result in legal action.

Third-Party Links

Our Site may contain links to third-party websites, products, or services that are not owned or controlled by Linara Living. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing those sites is at your own risk, and you are encouraged to read their terms and privacy policies.

Disclaimer of Warranties

The Site and all products, services, and resources are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Linara Living makes no warranties or representations, express or implied, including but not limited to:

• That the Site will be uninterrupted, error-free, or secure;
• That the information on the Site will be accurate, current, or complete;
• That any defects will be corrected;
• That the Site or its servers are free of viruses or harmful components.

Product-specific warranties (such as mattress or frame warranties) are described separately on our [Warranty] page and are the sole warranties offered.

Limitation of Liability

To the maximum extent permitted by law, Linara Living, its directors, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased through it — including but not limited to loss of profits, loss of data, or personal injury — even if we have been advised of the possibility of such damages.

In any case, our total liability to you for any claim arising out of or relating to this Agreement or your use of the Site will not exceed the total amount you paid to Linara Living for the product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Linara Living, its parent companies, affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your breach of this Agreement;
• Your misuse of the Site or our products;
• Your violation of any applicable law or third-party right.

Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to the Site, your account, or any of our services at any time, with or without notice, for any reason — including suspected violation of this Agreement or any unlawful, fraudulent, or abusive activity. Upon termination, your right to access the Site will immediately cease.

Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising out of or relating to this Agreement or your use of the Site shall be brought exclusively in the courts located in Calgary, Alberta, and you consent to the personal jurisdiction of those courts.

Severability

If any provision of this Agreement is found to be unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Entire Agreement

This Agreement, together with our Privacy Policy, Return Policy, Warranty, and any other policies posted on linaraliving.com, constitutes the entire agreement between you and Linara Living regarding your use of the Site and supersedes any prior agreements or understandings.

Contact Us

Questions about these Terms of Service? Reach out to us:

Contact Information: Linara Living 206 Hidden Creek HTS NW, Calgary Alberta. T3A6K8 Email: info@linaraliving.com